Billing Terms & Conditions

By making a purchase on our website, you agree to the following Billing Terms & Conditions. Please read these terms carefully before placing an order.

Payment

We accept various forms of payment, including Visa, MasterCard, American Express, JCB, Diner Club, Discover Card credit cards. By providing your payment information, you authorize us to charge the designated amount for your order.

We reserve the right to refuse any order for any reason, and we are not responsible for any errors or discrepancies in pricing or product descriptions.

Order Confirmation

Upon successful completion of your order, you will receive an order confirmation email. This email serves as acknowledgment that we have received your order and includes details of the purchased items and shipping information. Please review the order confirmation carefully and contact us immediately if you notice any discrepancies.

Shipping

We strive to process and ship orders promptly. Shipping times may vary depending on the destination and the shipping method selected during checkout. We will make every effort to provide accurate shipping estimates, but please note that they are not guaranteed delivery dates.

Refusal of Order

We reserve the right to refuse or cancel any order for any reason at our sole discretion. In the event of order refusal or cancellation, we will notify you promptly and provide a full refund if payment has already been made.

Cancellation

You may request to cancel your order before it has been shipped. Please contact us as soon as possible if you wish to cancel your order. We will make every effort to accommodate your request, but we cannot guarantee cancellation if the order has already been processed or shipped.

If your order has already been shipped, you may still cancel your order, but you will be responsible for the shipping costs and any restocking fees associated with the return.

Product Availability

Product availability is subject to change without prior notice. While we strive to ensure accurate inventory information, there may be instances where a product becomes unavailable after you place an order. In such cases, we will notify you promptly and offer alternative options or provide a refund for the unavailable item.

Order Processing

Order processing time may vary and is typically within [number] business days. Please note that processing time does not include shipping time. We will make every effort to process orders as quickly as possible, but delays may occur during peak periods or due to unforeseen circumstances.

Returns and Refunds

Please refer to our Returns and Refunds policy for detailed information on returning products and requesting refunds. We strive to provide a fair and transparent returns process and will process eligible returns promptly upon receipt of the returned item(s).

Chargebacks

In the event of a chargeback initiated by the cardholder, we reserve the right to dispute the chargeback and provide evidence of the transaction. You agree to cooperate with us during the chargeback process and acknowledge that providing false information during a chargeback investigation may result in legal consequences.

Liability

We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or misuse of our products, services, or website. Our liability is limited to the amount paid for the specific product or service giving rise to the claim.

Modification of Terms

We reserve the right to modify these Billing Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after the posting of changes constitutes your acceptance of the modified terms.

Termination

We reserve the right to terminate or suspend your access to our website or services if we believe you have violated these Billing Terms and Conditions or applicable laws and regulations.

Entire Agreement

These Billing Terms and Conditions constitute the entire agreement between you and Tanxet regarding billing and payment for our products and services. They supersede any prior agreements or understandings, whether written or oral.

Contact Us

If you have any questions, concerns, or feedback regarding our Billing Terms and Conditions, please contact us at [email protected].